Clinique Chantecler Marseille

Risk management

Risk management is "an organised effort to identify, evaluate and reduce, wherever possible, risks to patients, visitors and staff".

The main objectives of risk management are

  • Toimprove the safety of people and property;
  • Toreduce avoidable risks;
  • Limit the seriousness of the consequences of unavoidable accidents.

Given the dispersed nature of the structures and players involved, the clinic has set up a coordination committee whose aim is to bring together the players, resources and actions in this area.

This coordination includes risk management and health vigilance management, and is also linked to the structures developing continuous quality improvement procedures.

Health monitoring

Health monitoring encompasses :

  • Pharmacovigilance (monitoring the risk of side effects resulting from the use of medicines)
  • Haemovigilance (monitoring and alerting from blood collection to the follow-up of transfused patients)
  • Materiovigilance (monitoring incidents or risks of incidents that may result from the use of medical devices)
  • Biovigilance (monitoring to ensure the safety of organs, tissues and cells of human or animal origin used for therapeutic purposes, from collection to follow-up of transplant patients).

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Coming to the centre / Contact us

Clinique Chantecler

Come to the centre

By car
By car

From the A50: Take exit 5 "aéroport Marignane/Aix-en-Provence/Fos-sur-Mer/La Penne-sur-Huveaune/Saint Menet/La Valentine", continue towards La Valentine, then take the avenue "des peintres roux", the clinic is on your left.

From the A7: Take the "Belle de Mai/Cinq-Avenue" exit and join the Viaduc de Plombières/D4C. Turn left towards Malpassé/La Rose, then left towards Aubagne/Toulon/La Valentine/St Barnabé. Continue along Avenue des Olives towards La Valentine, with the clinic on your right.

Underground 1
Underground 1

La Rose stop, then take bus no. 4 towards La Valentine - "Poilus Siphon" stop

By bus
By bus

Line 7 towards Les 3 Lucs Enco de Botte - "les 3 lucs" stop, then line 4 towards La Rose - "Poilus Siphon" stop

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Tél : 04 91 21 06 06

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Clinique Chantecler

240 Avenue des Poilus
13012 Marseille

Our commitments

Sustainable development

Corporate Social Responsibility

Our CSR approach is transversal, operational and aims to be as close as possible to the field.
Organ Donation

Organ and Blood Donations

More than 14400 patients who need an organ transplant every year. The main obstacle to transplantation is the persistent lack of available organs.