Formalities

Administrative formalities

• Opening hours:

The outpatients department is open from 7.30am to 7pm.

• The secretariat is open on :

Monday - Tuesday - Thursday: 10.30am to 12.30pm - 1.30pm to 6pm
Wednesday and Friday: 9am to 12.30pm - 1.30pm to 4.30pm

• You will need to bring your up-to-date carte vitale and a national identity document.

Depending on the type of anaesthetic and the surgical procedure, you may have to pay the costs of your stay in advance and have them reimbursed by Social Security.

Hospitalisation and surgery for minors

A legal guardian must accompany minors during consultations and while they are in hospital.

Both parents must complete the authorisation to operate form, in order for the admission to go ahead.

Compulsory contributions linked to your stay

In accordance with current regulations, you will be asked to pay certain fees. These are not reimbursed by the Assurance Maladie but may be covered by your mutual insurance company or supplementary health insurance. Ask your health insurance company for details. There are exemptions, particularly for people receiving complementary health insurance or state medical aid. You can find the full list of exemptions on the ameli.fr website.

Fixed hospital charge: €20 per day (including the day of discharge)

The fixed hospital charge represents your financial contribution to the accommodation and maintenance costs incurred by your hospitalisation. It is payable for each day of hospitalisation, including the day of discharge. It does not apply to outpatient stays. The amount of the fixed hospital charge is set by ministerial decree.

Fixed contribution: €24 per stay

The preservation of Social Security is everyone's business and, in principle, you contribute to each of your health expenses. The part of the cost that remains payable by you is known as the "fixed contribution" or "co-payment".

The flat-rate contribution of €24 applies to procedures costing €120 or more. You may be asked to pay a co-payment for any procedure under €120.

You may not be billed for any costs other than those corresponding to the care provided or, where applicable, to any special requirements you may have requested. The amount of these special requirements, the list of which is strictly defined by the regulations and includes in particular access to a private room, must be communicated to you before the treatment is carried out.